SageCRM is an integrated Customer Relationship Management system which out of the box delivers tight integration with leading Sage ERP applications, connecting your front and back office and providing insight into business wide performance.  Completely web-enabled, it provides users anytime access via web browser or wireless device to information related to customers, vendors, contacts, calendars, sales, marketing, support, and accounting information via a single user portal.

Sage CRM_Whats New_v7.1 Datasheet – See how you can Communicate, Collaborate and Compete with the Newest Version of SageCRM!

• Sales Automation
  Take complete control of your sales pipeline by empowering sales teams to effectively manage, forecast and report on all phases of the sales cycle.
• Marketing Automation
  Track the ROI of your marketing programs by automating, tracking and analyzing every marketing campaign, from one-time e-mail communications to multi-faceted marketing programs.
• Customer Care
  Make the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves. Access and Synchronization Options
• Microsoft Outlook Integration
  Why ever leave Outlook? Sage CRM runs within the framework of your Microsoft Outlook and has complete, two-way synchronization with Outlook contacts, calendar (appointments) and tasks, in addition to enhanced e-mail integration.
• Wireless PDA Access
  The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits.
• Offline Synchronization
  A comprehensive CRM solution enables organizations to guarantee their sales and customer care professionals have access to critical data – regardless of whether or not they have an internet connection.
• Advanced Features
  Sage CRM has sophisticated Automated Process Workflow and Customization capabilities as well as Computer Telephony Integration, Web Self Service and more.

SageCRM Architecture and Integration with Sage ERP Accpac

SageCRM state of the art architecture provides seemless integration into Sage ERP Accpac

SageCRM v7.1 Product Brochure