Strategies Group Client Care (SGCC)   

What is Strategies Group Client Care? (SGCC)  Strategies Group Client Care is an alternative Sage Timberline Office and Sage Master Builder support plan for clients who are “Off Plan” with Sage or who have elected Not to purchase a Sage Maintenance & Support plan. This service is also designed for those businesses using “unsupported” older versions of Sage Timberline Office or Sage Master Builder

Why would I choose SGCC over a Sage Support and Maintenance Plan? Strategies Group strongly encourages all of our clients to invest in a current Sage Service plan subscription. We understand however that some companies will elect not to do so. Since Sage does not offer support unless you are “on-plan” this leaves many clients without affordable and qualified support for their core business software.

Do I need to be using a certain version of Sage Software to take advantage of SGCC?  No! Whether you are on a current and supported version or an older* non supported (up to 5 years old and older versions*) we can help! In addition to your Sage products, the SGCC plan supports most related 3rd party products and can help with Microsoft software related problems as well.

What qualifies Strategies Group to provide this type of Support Plan?  Strategies Group is a Sage preferred business partner and only utilizes Certified Sage Consultants to provide assistance to our clients. Our certified consultants have logged hundreds of hours assisting clients just like you with Sage and related third party software. 

Download the Strategies Group Client Care Brochure 

 

Why Should I Consider Strategies Group Client Care?

• You are pleased with your current software version and are not concerned about staying current or obtaining enhancements.

• You can receive Support for Sage Timberline Office or Sage Master Builder without paying a  hefty up front Sage support price.

• You are currently on an older “unsupported” version but you need support.

• You can purchase “just enough” support with the Pay-As-You-Go option.

• Priority support is available with a low monthly subscription fee.

• Because SGCC is staffed by experienced Sage Certified Consultants, often the same ones who implemented your system not just trained Help Desk Technicians

 • SGCC can answer your important “How do I?”questions. If you do not have the in house technical expertise to get it done, we are here to help you

• Support is provided by Sage Certified Consultants, often the same one’s that implemented the Client’s System and who are familiar with your business and the unique way you utilize the Sage Timberline Office or Sage Master Builder Software.

• Support can be delivered Remotely via the Internet (Internet connectivity required) or On-Site.*

• Support is not “limited” to Sage branded products! SGCC supports most major 3rd Party solutions including BuilderMT, Event1 Office Connector, My Assistant, TimberScan, GTCO, On-Screen Takeoff, Planswift, HomeFront, Create-a-Check, Field Connect & more.

• Plus receive 10% off Sage training classes.