SOLUTION ENGINEERING & SUPPORT TEAM
Nick Robinson
SUPPORT SPECIALIST
Nick Robinson is a dedicated Support Specialist at Strategies Group, bringing a wealth of experience from previous roles as a Customer Service Representative at USAA FSB, Corporate Trainer, and Desktop Support Technician with TTEC. Originally from Kansas City, Nick now calls Springfield, MO, home, where he lives with his spouse and two beloved pets—a dog named Fay and a cat named James (better known as Jimmy).
At 42, Nick brings both professional expertise and a genuine passion for helping clients navigate technical challenges. Outside of work, he enjoys a range of hobbies, including PC building, video games, board games, and reading fantasy and sci-fi novels. He’s also a sports enthusiast who enjoys catching a game whenever he can. Nick’s technical skills and commitment to customer service make him an invaluable asset to the Strategies Group team and a trusted ally for clients seeking support.