Services

Our Process

Successful Implementations are guided by proven methodology and engaged teams

At Strategies Group, successful implementations are driven by a proven methodology and engaged teams. For years, we have guided our customers through our signature 4D process: Discover, Design, Deploy, and Deliver. However, we’ve come to realize that our support extends far beyond implementation. We assist you in defining your software requirements, maintaining your systems, and driving your growth to ensure your solutions scale with your needs. This understanding led us to enhance our process by adding two crucial steps: Align, and Maintain & Optimize.

On the surface, our approach to technology implementation may seem similar to other organizations. However, our people-focused strategy sets us apart. The collaboration between our team and yours is the cornerstone of a successful implementation. Through open communication and active engagement, we ensure effective software stack selection, productive implementation, seamless maintenance, and sustained growth.

Implementations with Strategies Group combine system expertise with industry expertise to ensure that your business needs are met through your new software. Our dedicated team works closely with you to understand your unique challenges and opportunities, delivering solutions that are tailored to drive your success.

Why we're different?

Expertise in Multi-Industry Needs

Strategies Group stands out by catering to clients with multi-industry requirements, such as those involved in contracting, manufacturing, distribution, and installation all within a single company. Our uniquely equipped team excels in addressing the complex needs of these diverse business operations, ensuring seamless integration and functionality.

Dedicated In-House Support Team

Unlike many software implementation partners, Strategies Group offers a dedicated in-house support team that assists with troubleshooting and system issues post-implementation. This ensures that clients have continuous, reliable support to maintain optimal performance and address any challenges that arise.

Client Success as a Priority

At Strategies Group, your success is our top priority. We assign dedicated client success managers to your team, ensuring that our services consistently add value both during the implementation phase and after the software goes live, fostering long-term success and satisfaction.

Focused Expertise in Acumatica ERP

We specialize exclusively in the Acumatica ERP system, which allows us to provide unparalleled expertise and a deep well of knowledge. This focused approach ensures that our clients receive the highest quality guidance and support throughout the implementation process.

Ensuring Widespread Solution Adoption

To guarantee that your team fully embraces the new solution, we rigorously test subject matter experts during the implementation. This training ensures they can independently manage and train others on the processes developed, promoting self-sufficiency and effective knowledge transfer.

True Partnership Commitment

Strategies Group is dedicated to forming genuine partnerships with our clients. This commitment goes beyond typical client-provider relationships, fostering collaboration and mutual growth to ensure that both parties achieve their goals and build lasting success together.

How Our Teams Help You

Our approach to sales is more like dating. We aren’t trying to convince you to choose Acumatica. Our goal during the sales process is to make sure that we are the right fit for you, build out a high-level version of what your system needs, and propose our plan to streamline your business. We want to be your partner in this journey to a new software solution.

Consulting Services and Project Management

Our consultants provide strategic planning and advisory services, ensure seamless system set-up and user training, manage efficient data migrations, and excel in onboarding through meticulous project management, empowering clients for sustainable growth and competitive advantage.​

Client Success

Our tailored solutions, proactive support, continuous optimization, and strategic partnership ensure you receive maximum value from our products and services. By understanding your unique challenges and goals, we offer personalized approaches, identify and address issues early, and continuously refine your operations, acting as an extension of your team for long-term success.​

Solution Engineering

Our Solution Engineering team specializes in tailored Acumatica customizations to enhance user experience and business processes, offering third-party software development assistance and seamless integration expertise. We ensure thorough testing and quality assurance for reliable performance, backed by our expert-level Acumatica knowledge, delivering maximum efficiency and productivity for your organization.

Support

Our support services offer comprehensive troubleshooting and break-fix solutions, upgrade assistance, and quick, personalized in-house support. Our dedicated team, intimately familiar with your system and business, ensures prompt resolution of issues, seamless software upgrades, and tailored support solutions to meet your unique needs and drive tangible results.

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