Simplifying Payments in Acumatica: How eBizCharge Delivers Seamless, Secure Integration

At Strategies Group, we’re constantly looking for ways to help our clients streamline their business processes, improve efficiency, and, most importantly—get paid faster. That’s why we recently sat down with Russ Graf from eBizCharge, a leader in integrated payments, to talk about how their native integration with Acumatica is transforming accounts receivable workflows for growing businesses—especially those in the construction industry.

Meet eBizCharge: A Trusted Payments Partner

Russ brings nearly 40 years of ERP experience to the table, including 25 years as a reseller. Today, he serves as Director of Strategic Partnerships at eBizCharge, where he helps customers and partners solve real-world payment problems. With more than 400,000 users and over two decades in business, eBizCharge is a privately held company still led by the husband-and-wife team who founded it—creating a culture of accountability and customer care that sets them apart in the market.

Why Integrated Payments Matter More Than Ever

The payments landscape is evolving quickly. Businesses today must navigate fraud risks, regulatory compliance, and a growing demand for more seamless digital experiences. Yet many companies—especially in the midmarket—are still relying on outdated practices like collecting payments over the phone or processing paper checks.

According to Russ, “There’s still a big opportunity to help small and mid-sized businesses solve manual, error-prone workflows that delay cash flow and increase risk. That’s where true integration matters.”

Deep, Native Integration with Acumatica

eBizCharge has maintained a native integration with Acumatica for nearly 10 years, releasing updated versions in lockstep with each major Acumatica release. But this isn’t just another add-on. eBizCharge is embedded directly into the Acumatica environment, enabling users to:

• Collect payments directly from invoices, sales orders, or customer records

• Eliminate double entry and manual reconciliation

• Use click-to-pay functionality with branded invoice emails

• Offer a secure customer payment portal for recurring payments and invoice management

• Speed up implementation with a fast install (often in under 20 minutes)

• Access U.S.-based support from real technicians—often within 30 seconds

This level of integration allows users to stay within their daily workflows while securely processing credit card, debit card, and ACH payments without ever leaving Acumatica.

A Game Changer for Construction Firms

Cash flow is king in construction. Between retainage, project delays, and complex billing cycles, contractors can’t afford to wait weeks to reconcile payments or chase down invoices. That’s why integrated accounts receivable is so impactful.

The eBizCharge portal allows clients to view invoices, make full or partial payments, and even set up recurring billing—helping businesses get paid faster and with less friction. As Russ put it, “The easier you make it, the better the cash flow. We’re helping clients remove barriers so money can move faster.”

Exceptional Support, Every Step of the Way

One thing that stood out in our partnership with eBizCharge is their commitment to support. If something goes wrong, there’s no finger-pointing between the developer, the gateway, or the processor—because eBizCharge owns all of it. Their clients get fast, reliable support from the same team that built the integration, which is rare in the payments space.

Why Our Partnership Works

At Strategies Group, we specialize in helping construction companies select and implement the right ERP system to grow their business. Our partnership with eBizCharge allows us to extend that value even further by offering an integrated payment solution that reduces overhead, improves cash flow, and enhances the overall customer experience.

We know Acumatica inside and out. eBizCharge knows payments. Together, we’re helping businesses work smarter, not harder.