Shannon Bayer

Shannon Bayer brings over two decades of rich experience in the AV industry, combining creative vision with technical prowess. She began her career in video production, honing her skills in visual storytelling and earning accolades for engaging content. Shannon’s transition into broadcast television allowed her to excel in managing complex multi-channel automation and playout systems, showcasing her ability to tackle intricate technical challenges.

In her role at SGI, Shannon applies her extensive background and expertise in complex application management and troubleshooting towards resolving cloud SaaS issues. Shannon’s commitment to continuous learning is reflected in her extensive industry certifications, including AWS, Bomgar, CompTIA, and Microsoft, which enhance her capacity to support customers and drive operational success.

A dedicated advocate for knowledge sharing, Shannon has crafted technical training materials tailored to diverse audiences, bridging the gap between technology and user understanding. Based in Minnesota, she offers a unique blend of creativity, technical expertise, and an unwavering passion for client success.